Frequently Asked Questions

Apex Clone is an AI-powered text-to-speech platform. You can convert text into natural-sounding speech, pick from hundreds of built-in voices, or clone a voice from a short reference audio sample.

You upload a short clean reference audio of the voice you want to clone. The system learns the voice characteristics, then any text you type is spoken in that voice. You can create and manage multiple cloned voices from your dashboard.

No. The FREE plan is Rs. 0 and includes a limited character allowance with standard voices, so you can try the platform before upgrading. Paid plans are billed monthly in PKR.

All plan prices are in Pakistani Rupees (PKR), billed monthly: Starter Rs. 1,000/mo, Basic Rs. 2,000/mo, Standard Rs. 3,000/mo, Pro Rs. 4,500/mo and Enterprise Rs. 7,500/mo. Every package includes a character allowance and voice clones — from 1 million characters and 5 clones on Starter up to 10 million characters and 25 clones on Enterprise. You can pay with JazzCash, EasyPaisa or debit/credit card.

Every character in your text, including spaces, punctuation and line breaks, counts toward your monthly character limit. Your remaining allowance is shown in the dashboard.

Yes. Audio you generate may be used for your personal or commercial projects as long as it complies with our Terms of Use — for example, you may not impersonate a real person without their consent or create deceptive content.

Generated audio is retained for 30 days unless you delete it sooner. You can delete any file from your dashboard at any time, and it is permanently removed.

Contact customer service by WhatsApp or email with your account email and we will cancel your subscription. Cancellation takes effect at the end of the current billing period and you will not be charged again.

No. All sales are final — refunds are not issued. Apex Clone is a digital service delivered instantly after payment, so once a payment is completed the service is considered rendered. The only exception is an erroneous charge (for example a duplicate payment for the same plan and billing period), which we will correct by reversing the extra charge to the original payment method. See our Refund Policy for details.

Customer service is available at +92 301 7041071 (call or WhatsApp) and rizwan@avlabs.ai, operational 24/7, seven days a week.

Apex Clone provides 100% digital services and operates entirely online; there is no physical storefront. You can reach us at any time — see our support contact details below.