Refund Policy

Last updated: September 2026

1. Subscription Billing

Apex Clone sells monthly subscription plans billed in Pakistani Rupees (PKR). Accepted payment methods are JazzCash, EasyPaisa and debit/credit cards. When you subscribe, you are authorizing a recurring monthly charge, which continues until you cancel your subscription.

2. No Refunds — All Sales Are Final

Apex Clone is a digital service delivered instantly after payment. Once a payment is completed, the service is considered rendered and no refunds will be issued. All sales are final.

The only exception is a charge taken by error — for example, a duplicate charge for the same plan and billing period, a charge for a plan that was never activated, or a charge amount that differs from the price shown at checkout. In those cases the erroneous charge will be reversed to the original payment method. This is a correction of a billing error, not a refund.

3. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, after which you will not be charged again. You can cancel by contacting our customer service directly (details below) and confirming your account email.

4. Digital Content

Generated audio and other digital content cannot be returned or exchanged. You retain full control of your generated files and may delete them at any time from your account. Once deleted, generated audio is permanently removed and cannot be recovered.

5. Reporting a Billing Error

Contact customer service with your account email and the payment reference to report an erroneous charge. Include a screenshot of the payment confirmation if available. We will review the report and respond within 2 business days.

6. Contact & Operational Hours

Customer service: +92 301 7041071 (call or WhatsApp)
Operational hours: 24/7, seven days a week
Email: rizwan@avlabs.ai
100% digital services — no physical storefront.